Call NowText Us
Call or text 7AM-8PM daily
(720) 600-2760
CallTextGet Free Quote
Rocky Mountain Junk Removal crew loading a truck in Boulder County
Frequently Asked Questions

Junk Removal FAQs: Pricing, Scheduling & What We Take

Answers to the questions Boulder County customers ask most. Search below or browse by topic. Don't see yours? Call or text (720) 600-2760.

Showing all 68 questions

General Questions

What is junk removal?

Junk removal is a service where a crew comes to your home or business, loads unwanted items into a truck, and hauls them away for donation, recycling, or disposal. Rocky Mountain Junk Removal does all the lifting and loading, so you don't have to move anything yourself.

Who is Rocky Mountain Junk Removal?

We're a locally owned and operated junk removal company based in Lafayette, Colorado, serving Boulder County and the Front Range. Learn more on our Our Story page.

Are you licensed and insured?

Yes, Rocky Mountain Junk Removal is fully licensed and insured for your protection and peace of mind. We carry both liability and workers' compensation insurance.

Do I need to be present during removal?

While it's helpful to have someone present to point out items and answer questions, it's not always necessary. We can work with you to arrange pickup when you're not available.

Do I need to move items outside before you arrive?

No. Our crew does all the lifting and carrying, from upstairs bedrooms, basements, garages, attics, and yards. Just point to what is going and we handle it from there.

Do I need to sort everything before you come?

No. Point out anything you want to keep and we will haul the rest. If you would rather do a full clear-out, we can take it all.

Will you protect my floors and walls?

Yes. Our crew works carefully to avoid damaging floors, walls, and doorways when carrying items out, and we tidy up the area once the items are gone.

Do you clean up after the job?

Yes. We leave the space tidy when the job is done. For yard waste and debris jobs we sweep up, and after demolition or hot tub removal we clear the debris and leave the area ready for what's next.

What are your hours?

We're open daily from 7AM to 8PM. Call or text (720) 600-2760, or email hello@rockymountainremoval.com.

Pricing & Quotes Questions

How much does junk removal cost?

Our pricing is based on volume, meaning how much space your items take up in our truck. We provide upfront, honest pricing with no hidden fees, and you'll know exactly what you're paying before we start. Upload photos for the fastest, most accurate price.

How do you price your services?

Our pricing is based on volume - how much space your items take up in our truck. We provide upfront, honest pricing with no hidden fees. Most jobs are priced on-site before we start work, so you'll know exactly what you're paying.

Do you provide free estimates?

Yes! We provide free, no-obligation estimates. For most jobs, we can provide an accurate estimate over the phone. For larger or more complex jobs, we may need to see the items in person.

Can I get a quote by sending photos?

Yes. Upload photos of the items, access, and volume and we can price your job faster, often before you call or schedule.

Are there any hidden fees?

No. We give you a clear, upfront quote before we start loading, and the price you agree to is the price you pay.

Do heavy items like tile, concrete, or plaster cost more?

Pricing is based on volume, with heavier loads like tile and plaster factored into the quote. Upload photos so we can give you the most accurate price up front.

Is junk removal cheaper than renting a dumpster?

For many jobs, yes. With junk removal there's no permit, no dumpster sitting in your driveway for weeks, and no loading it yourself. We bring the truck and crew, and you only pay for the space your items take.

What payment methods do you accept?

We accept cash, check, and all major credit cards. Payment is due upon completion of the job.

Can I get a single-item pickup?

Yes. Whether it's one couch or a whole house, we handle single-item pickups and full cleanouts alike, and you only pay for the space your items take in the truck.

Scheduling Questions

Do you offer same-day service?

Yes! We offer same-day service when our schedule allows. Give us a call as early as possible in the day for the best chance of same-day pickup.

How far in advance do I need to schedule?

We can often accommodate same-day or next-day service, but we recommend scheduling as far in advance as possible, especially during busy seasons or for large jobs.

How do I book a junk removal pickup?

Call or text (720) 600-2760 from 7AM to 8PM daily, or request a quote online. Uploading photos helps us quote and schedule you faster.

How long does a junk removal job take?

It depends on the size of the job. Most single items and garage, basement, or attic cleanouts are done in a single visit. Larger estate or commercial cleanouts may take longer, and we can run multi-day jobs for big projects.

Can you come back for multiple pickups during a long project?

Yes. For renovations and projects that run for weeks, we can come back for repeat hauls as debris builds up, so it doesn't pile up in your driveway or garage.

Can you work around my business hours?

Yes. We schedule commercial jobs around your operations, including early mornings or after close, to keep disruption to your customers and staff to a minimum.

What We Take Questions

What items can you remove?

We can remove most items including furniture, appliances, electronics, construction debris, yard waste, and general household clutter. We cannot remove hazardous materials, chemicals, paint, asbestos, or medical waste.

What items can't you take?

We cannot remove hazardous materials, chemicals, paint, asbestos, or medical waste. Motor oil, fuel, and propane also need special disposal. If you're unsure about an item, give us a call.

Do you take old furniture?

Yes. Couches, sectionals, recliners, dressers, tables, desks, bookshelves, and other bulky furniture are everyday pickups. See our furniture removal service.

Do you take mattresses and box springs?

Yes. We take mattresses and box springs in any condition and route them for recycling or donation where they qualify. See mattress removal.

Do you take refrigerators, washers, and dryers?

Yes. Refrigerators, freezers, washers, dryers, ovens, stoves, dishwashers, water heaters, and microwaves are routine pickups. See appliance removal.

Do I need to disconnect my appliance before pickup?

It helps if appliances are unplugged and disconnected from water or gas lines ahead of time for a quick, safe removal. If you are not able to, let us know when you book and we will talk it through.

Do you take TVs, computers, and other electronics?

Yes. TVs, computers, monitors, and other electronics are routed for responsible electronics disposal and e-waste recycling rather than the landfill.

Do you remove hot tubs?

Yes. We remove above-ground spas, in-deck units, and swim spas, including the cover, steps, and equipment. The spa should be drained and disconnected from power before pickup. See hot tub removal.

Can you remove a piano?

Yes. Our crew handles heavy, awkward pieces like pianos, sectionals, and armoires, and we're careful navigating stairs, tight doorways, and corners.

Do you take treadmills and exercise equipment?

Yes. Treadmills, ellipticals, weight benches, and other bulky exercise equipment are common haul-away jobs. We disassemble what needs it and carry it out for you.

Do you take yard waste, dirt, rock, and sod?

Yes. We take branches, brush, leaves, clippings, old sod, and landscaping debris, and we can handle heavier materials like dirt and rock too. See yard waste removal.

Do you take construction debris?

Yes. Drywall, lumber, trim, old flooring, tile, carpet, cabinetry, fixtures, and bagged demo debris. We can't take hazardous materials like asbestos, paint, or chemicals. See construction debris removal.

Do I need to bag or pile items first?

It helps to have items piled or bagged, but it's not required. Our crew can gather loose debris and load it. Let us know what to expect when you book.

Donation & Recycling Questions

What happens to my items after pickup?

We're committed to environmentally responsible disposal. Items in good condition are donated to local charities. Materials that can be recycled are taken to appropriate recycling facilities. Only items that cannot be donated or recycled go to the landfill.

Do you donate usable furniture?

Whenever we can. Furniture in good condition goes to local charities, so usable pieces get a second life instead of going to waste.

Is your junk removal eco-friendly?

Yes. We sort for donation and recycling first to keep usable items out of the landfill, and dispose of the rest responsibly.

Do you recycle mattresses?

Yes. We route mattresses and box springs for mattress recycling or donation where they qualify rather than sending them straight to the landfill.

Do you recycle appliances and metal?

Yes. We recycle metal and components from appliances where possible and donate working units to local charities.

Is junk removal ever free if my items are still usable?

Removal itself isn't free, since pricing is based on the truck space used, but we make sure working, usable items don't go to waste by taking items in good condition to local charities.

Cleanouts & Services Questions

Do you do garage, basement, and attic cleanouts?

Yes. We haul out years of accumulated clutter, and most garage, basement, or attic cleanouts are done in a single visit. See garage cleanouts.

What is an estate cleanout?

It's a full clearing of a home or property, often after a loss, downsizing, or a move. We remove furniture, belongings, and accumulated items and leave the space empty and ready for sale or transition. See estate cleanouts.

Can you work with executors, realtors, and out-of-town family?

Yes. We regularly coordinate with executors, agents, and family members who cannot be on site, and can arrange access and updates so the cleanout moves forward without you there.

Do you offer hoarding cleanup?

Yes. We provide compassionate, discreet hoarding cleanup at a pace you're comfortable with, room by room or as a full cleanout. See hoarding cleanup.

Do you help with move-out cleanouts?

Yes. We haul away everything you're leaving behind so you hand over an empty, clean space. We're a junk removal crew, not movers, so we take what you're getting rid of. See moving cleanouts.

Do you handle rental and tenant turnover cleanouts?

Yes. Tenant turnovers often leave furniture and junk behind, and we clear units fast so landlords and property managers can clean, repaint, and re-list.

Do you offer foreclosure and storage unit cleanouts?

Yes. Foreclosure cleanouts, storage unit cleanouts, and whole-property projects are all jobs we take on, clearing the space completely.

What kind of demolition do you do?

Interior and light structural demolition, including kitchen and bath gut-outs, plus tearing out decks, fences, sheds, hot tubs, and concrete patios. Cleanup and debris haul-off are included. See demolition services.

Do you do full house demolition?

We focus on interior and light structural demolition rather than full teardown of an entire building frame. Tell us about your project and we will let you know if it is a fit.

Who handles permits for demolition?

Permit requirements vary by city and project and are typically arranged by the homeowner or contractor. We focus on the demolition and debris removal itself.

Do you offer commercial junk removal?

Yes. We handle office and retail cleanouts, property management turnovers, construction debris for contractors, and recurring scheduled pickups. See commercial junk removal.

Do you offer recurring pickups for businesses?

Yes. For property managers, contractors, and busy offices we set up regular, scheduled pickups so junk and debris never pile up, with consistent pricing for recurring work.

Service Areas Questions

What areas do you serve?

We serve Boulder, Longmont, Lafayette, Louisville, Erie, Superior, Lyons, Nederland, Niwot, and Gunbarrel. If you're not sure if we serve your area, give us a call at (720) 600-2760 and we'll let you know! See all service areas.

Is there junk removal near me?

If you're in Boulder County, most likely yes. We're based in Lafayette and serve communities across Boulder County and the Front Range. Find your city on our service areas page.

Do you offer junk removal in Boulder, CO?

Yes. We provide junk removal throughout Boulder, including Downtown, University Hill, Mapleton Hill, Table Mesa, Gunbarrel, and North Boulder. See junk removal in Boulder.

Do you offer junk removal in Longmont, CO?

Yes. We provide junk removal throughout Longmont, including Old Town, Prospect, Clover Basin, Fox Hollow, and Twin Peaks. See junk removal in Longmont.

Do you offer junk removal in Lafayette, CO?

Yes. We provide junk removal throughout Lafayette, including Old Town, Indian Peaks, Waneka Lake, and Coal Creek Ranch. See junk removal in Lafayette.

Do you offer junk removal in Louisville, CO?

Yes. We provide junk removal throughout Louisville, including Old Town, Coal Creek, Harper Lake, and Centennial Valley. See junk removal in Louisville.

Do you offer junk removal in Erie, CO?

Yes. We provide junk removal throughout Erie, including Vista Ridge, Flatiron Meadows, Colorado National, and Erie Highlands. See junk removal in Erie.

Do you offer junk removal in Superior, CO?

Yes. We provide junk removal throughout Superior, including Rock Creek Ranch, Wildgrass, and Superior Highlands. See junk removal in Superior.

Do you offer junk removal in Lyons, CO?

Yes. We provide junk removal throughout Lyons, including Downtown Lyons, Stone Canyon, Apple Valley, and Hygiene. See junk removal in Lyons.

Do you offer junk removal in Nederland, CO?

Yes. We provide junk removal throughout Nederland, including Downtown Nederland, Magnolia, Ward, and Gold Hill. See junk removal in Nederland.

Do you offer junk removal in Niwot, CO?

Yes. We provide junk removal throughout Niwot and the surrounding Boulder County area. See junk removal in Niwot.

Do you offer junk removal in Gunbarrel, CO?

Yes. We provide junk removal throughout Gunbarrel and the surrounding Boulder County area. See junk removal in Gunbarrel.

Do you serve mountain properties in winter?

Yes. We serve Nederland, Ward, Gold Hill, and the foothills year-round. Conditions can affect timing, so book ahead and send photos of the access when you can.

No matching questions. Call or text (720) 600-2760 and we will answer it.

Ready to Reclaim Your Space?

Get your free, no-obligation quote today. Most jobs can be completed the same day!

Call or text 7AM-8PM daily • hello@rockymountainremoval.com